Reverse mentoring and difficult conversations
The key is really to dig deeper. What are you really worried about? Is it how the other person will react? Is it that you don’t know what to say or how to say it, and you’re worried it might be clumsy?
The key is really to dig deeper. What are you really worried about? Is it how the other person will react? Is it that you don’t know what to say or how to say it, and you’re worried it might be clumsy?
Of course, these are often the conversations that we put off because we think they will be difficult, awkward or uncomfortable. And so things don’t get said when they need to be said. Feelings fester. Positions become entrenched. What was a smaller issue becomes bigger. What was fixable becomes less so.
Of course the difficult conversations are by nature, the ones that we try to avoid (and rationalise with ourselves why we are avoiding it). So,
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Rather than spend a reasonable amount of time addressing fears and concerns …
Leaders avoid the fears and concerns that arise during period of immense change and then spend an unreasonable amount of time addressing the problematic behaviour that always follows. Brene says “we don’t peel the onion to look at what is driving the behaviour”.
It’s a simple enough question, with an answer that we can probably all relate to. You know how it feels when someone is rude to you, whether that is in the workplace or more broadly in life.
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